Frequently Asked Questions
Find answers to common questions about our rugged apparel and services.
What materials are used in The Outback Series apparel?
We prioritize durability and comfort, using premium organic cotton, reinforced canvas, and sustainably sourced merino wool designed to withstand harsh outdoor conditions.
How do I determine my correct size?
Each product page features a detailed size guide. We recommend measuring a similar garment you own and comparing it to our specifications for the best fit.
Is your clothing ethically manufactured?
Yes, we partner exclusively with fair-trade certified facilities that ensure safe working conditions and fair wages for all artisans involved in our production.
How should I care for my waxed canvas items?
Do not machine wash. Spot clean with a damp cloth and cold water. Periodically re-wax the fabric to maintain its water-resistant properties.
Do you offer international shipping?
We currently ship to over 50 countries worldwide. Shipping rates and delivery times vary based on your location and are calculated at checkout.
Can I change or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. Please contact us within 1 hour of placement if you need to make any modifications.